Simulation Store terms

Prairie Labs, Inc., operating as General Simulation Company™, is the seller. By continuing from the Store and completing Stripe Checkout, you agree to these terms and our Privacy notice.

You must be at least 18 years old and able to enter a binding agreement to purchase a Store code. If you buy for an organization, you represent that you may bind it. An organization or adult that makes a simulation available to a minor is responsible for appropriate consent, supervision, and notices.

Each standard Store item provides a fixed service allowance for one named interactive simulation. “40 simulations” and “200 Crossfires” are package labels based on standard use, not enforced counters or guarantees of an exact completion count. Shorter or longer interactions may produce more or fewer completions. The activation code is the bearer instrument that opens that simulation; it is not a bank balance, gift card, security, cryptocurrency, or transferable account.

A standard code ends when its inference allowance is exhausted, if it is revoked or refunded, or if the service is withdrawn as law permits. If a product fault prevents delivery of purchased capacity, contact support for the replacement or refund described below.

Prairie Engine is a separate open-ended offer. Its code provides access without a fixed simulation count or preset ending, subject to its available capacity. It runs entirely through GenSim; no desktop download is required. Open-ended access does not promise unlimited inference.

Unless checkout states otherwise, a code has no fixed calendar expiration. Running a simulation requires an internet connection, JavaScript, and a current browser capable of opening gensim.co. Codes may not be resold.

Context layers may be previewed or downloaded separately. Buying a code does not transfer ownership of Prairie Labs software, context layers, trademarks, or other intellectual property.

The Store price is $5 USD for a standard 40-simulation package, a 200-Crossfire CrossEX package, or an open-ended Prairie Engine access code, as identified at checkout. There is no separate order-processing fee. Stripe displays the final total before you authorize payment.

The final Stripe Checkout total controls. We do not charge a customer if exact pre-minted inventory for the selected simulation cannot first be reserved.

After Stripe confirms payment, the private return page normally displays the code immediately in the purchasing browser and is the primary code-delivery channel. If transactional email is available, we may also send the same code to the address collected by Stripe.

Copy the code and keep it private. Anyone who possesses a bearer code may use its remaining allowance. Contact us promptly if the paid return page does not provide a code.

Before entering a code, you may request a refund within 14 days of purchase. Once a code has been entered or its allowance has been used, the sale is ordinarily final except where the service is defective, not as described, or applicable law requires another remedy.

If Prairie cannot deliver a working code or the purchased simulation or access is unavailable, we will provide a replacement or refund. A full refund revokes every code linked to that order. A partial refund does not restore, extend, or change a code.

Request help at hello@prairielabs.ai and include the Stripe receipt identifier. Do not email payment-card details or a provider credential.

Do not use a simulation or code to violate law, infringe rights, evade a service limit, attack the service, expose confidential or regulated information, or interfere with another customer.

Simulation output may be incomplete or wrong. It is a modeled experience, not legal, medical, financial, employment, safety, or other professional advice. You remain responsible for decisions made outside the simulation.

We work to keep paid simulations available, but networks, inference providers, and software can fail. We may suspend access to protect customers or the service and will provide the remedy required by these terms and applicable law.

Store availability may be limited by location. Do not purchase or use a code where the transaction or service is prohibited by sanctions, export controls, or other applicable law.

To the maximum extent permitted by law, Prairie Labs is not liable for indirect, incidental, special, consequential, or punitive damages. Our aggregate liability for a Store purchase will not exceed the amount paid for that purchase. Nothing here excludes a right or liability that law does not permit us to exclude.

The terms posted when you buy govern that purchase. We may update later terms prospectively and will change the effective date.

Questions, support requests, and refund requests may be sent to hello@prairielabs.ai.